Helpful Holidays, a company who specialises in self catering holiday cottages in Devon, Cornwall, Somerset and Dorset, were mentioned in Your Holiday Planner‘s ‘Things to Do for Families at Easter’. So I was very pleased to receive this review of Helpful Holidays from brilliant copywriter, Elaine Swift.
We’ve just got back from a wonderfully relaxing week at the beautiful Cot Manor in the delightful Cot Valley, near St Just, West Cornwall.
We made the booking through Helpful Holidays and the service we received was excellent. We’ve used them lots of times before and they’ve never let us down. The descriptions on their website and in their brochure are very accurate and we haven’t been disappointed.
The staff are helpful and courteous and the follow-up service is great. When I phoned to book they asked for debit or credit card details to take a deposit and the balance at a later date. I got a text a couple of days before the balance was due to remind me they would be collecting it.
I got booking confirmation in the post with good directions and information about Cornwall. There was also a cheque for the £100 damages deposit to be cashed on our return – provided we didn’t break anything of course!
When we returned home, I got a welcome home email with a survey to check that everything had been up to standard.
Overall Verdict: Great service from a company that lives up to its name.